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PS5 Not Connecting to Internet – Easy Solutions

If your PlayStation 5 is not connecting to the internet, there could be various reasons for the issue. Here are some troubleshooting steps to help you resolve the problem.

The PlayStation 5 is one of the most popular gaming consoles on the market, but sometimes users may experience issues with connecting to the internet. Here are some potential solutions to help troubleshoot and fix a PS5 not connecting to the internet:

  1. Restart your PS5: Turn off your PS5 completely by pressing the power button on the console and holding it for a few seconds. Wait for about 30 seconds and then turn it back on. Sometimes, a simple restart can resolve connection issues.
  2. Check your internet connection: Ensure that your other devices can connect to the internet. If they can’t, the issue might be with your internet service provider (ISP) or your networking equipment, like your modem or router. In this case, try restarting your modem and router by unplugging them for 30 seconds and then plugging them back in.
  3. Check Wi-Fi or Ethernet cables: If you’re using a wired connection, make sure the Ethernet cable is securely plugged into both your PS5 and your router or modem. If you’re using Wi-Fi, ensure that you’re within range of your router and there are no obstructions or interference causing connectivity issues.
  4. Verify your network settings: Go to your PS5’s Settings menu, select “Network,” and then choose “Settings.” Make sure you have the correct network settings for your connection type, either Wi-Fi or LAN cable. If you’re using Wi-Fi, select “Set Up Internet Connection” and choose your Wi-Fi network from the list. Enter the password and try connecting again.
  5. Update your PS5’s system software: Sometimes, updating your PS5’s system software can resolve internet connectivity issues. To check for updates, go to Settings, then select “System,” followed by “System Software,” and finally “System Software Update and Settings.” Choose “Update System Software” and follow the on-screen instructions.
  6. Use Google’s DNS: If you suspect a DNS issue, you can try using Google’s public DNS servers. Go to Settings, then select “Network,” followed by “Settings” and “Advanced Settings.” Choose “DNS Settings” and select “Manual.” Enter “8.8.8.8” as the primary DNS and “8.8.4.4” as the secondary DNS, then save the settings and try connecting again.
  7. Disable proxies or VPNs: If you’re using a proxy or VPN on your network, try disabling it temporarily to see if it resolves the issue.
  8. Check for network restrictions: If you’re using a shared network, like at a school or workplace, there might be restrictions on the network that prevent your PS5 from connecting to the internet. Contact your network administrator for assistance.
  9. Contact PlayStation Support: If none of the above solutions work, you may need to contact PlayStation Support for further assistance. They can help diagnose any hardware or software issues and provide guidance on how to resolve them.

Remember that these troubleshooting steps are not exhaustive, and there could be other reasons for connectivity issues with your PS5. However, these steps should help you identify and potentially resolve the most common problems.

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